Terms of service

Last Updated: 15-Oct-2025

Welcome to Adaa E Khaas. By accessing or purchasing from our website (www.adaaekhaas.com
) or through any of our social media channels, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing any order.

1. General Information

Adaa E Khaas (“we,” “our,” or “us”) is a clothing brand that offers handcrafted sarees, semi-festive wear, and related accessories.
By using our website or engaging with us online, you acknowledge that you have read, understood, and agree to these Terms.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website means you accept any changes made.

2. Product Information

Each Adaa E Khaas saree is carefully handcrafted. Slight variations in color, texture, or weave are natural and reflect the handmade process.
We make every effort to display product details accurately, but screen colors may vary based on individual devices.

3. Orders and Payments

All orders are processed on a made-to-order or limited-availability basis.

Orders will be confirmed only after successful payment.

We accept payments through authorized digital modes (e.g., UPI, bank transfer, or QR code).

Prices are subject to change without prior notice.

4. Pre-Orders

For pre-order products, estimated dispatch timelines will be mentioned on the product page or communicated during order confirmation.
Delays may occur due to artisanal production timelines — we appreciate your patience and understanding.

5. Cancellation Policy

We do not support cancellations once an order is confirmed.
However, in rare cases of genuine error or confusion — and only if the order has not been shipped — you may request cancellation within 24 hours of placing the order by contacting us at adaaekhaas01@gmail.com.
Approval or denial of such requests remains at the sole discretion of our brand team.

6. Returns, Refunds & Exchanges

Due to the handcrafted and limited-edition nature of our products, we do not offer returns, refunds, or exchanges once an order is confirmed.

In case you receive a damaged or incorrect product, please contact us within 24 hours of delivery at adaaekhaas01@gmail.com, with clear images and an unboxing video.

After verification, we may offer a replacement (subject to availability) or store credit.

International orders are not eligible for returns, exchanges, or refunds.

7. Shipping and Delivery

Domestic orders are shipped via trusted courier partners.

Delivery timelines vary depending on product type and location.

Any delay caused by courier partners or unforeseen circumstances is beyond our control, though we’ll do our best to assist you.

8. Intellectual Property

All content on this website — including text, images, designs, and logos — is the property of Adaa E Khaas.
Reproduction or use of any content without prior written permission is strictly prohibited.

9. Privacy

Your personal information is kept confidential and used only to process your order or communicate important updates.
We do not sell or share your data with third parties.

10. Contact Us

For queries, order updates, or concerns, please reach out to:
📩 adaaekhaas01@gmail.com

💛 Adaa E Khaas